Call: +1 734-655-0575

Frequently Asked Questions

Service Details & Preparation

Do I need to be home during the cleaning?

No, you do not need to be home. Most clients provide us with a door code, key, or garage entry so our cleaners can access the home. You're welcome to be home if you prefer, but it’s completely optional.

Do I need to prepare anything before the cleaning?

To help us focus on cleaning instead of tidying, we ask that clients:
  • Pick up toys, laundry, dishes, or personal items
  • Clear counters as much as possible
  • Secure pets if needed (we are pet-friendly!)
  • Provide instructions for any sensitive areas or special requests
This ensures your cleaning time is used efficiently and you get the best results.

Do I need to provide any cleaning supplies or tools?

We bring all cleaning products and supplies. We prefer to use your vacuum because it’s more hygienic and prevents cross-contamination between homes. If you don't have one, no worries our cleaners always carry a vacuum as a backup.

Can I request the same cleaner each visit?

Absolutely! Since we operate using solo cleaners, we do our best to assign the same cleaner to your home consistently.

However, because of PTO, illness, or scheduling conflicts, we cannot guarantee the same technician 100% of the time. If a change is needed, you will still receive the same checklist, the same process, and the same quality We're known for.

Pricing, Payments & Policies

What payment methods do you accept?

We accept a variety of payment options for your convenience, including:

  • Credit and debit cards
  • ACH (bank transfer)
  • Cash
  • Checks
  • Venmo
  • Zelle

Payment is due at the time of service unless otherwise arranged.

How does tipping work?

Tipping is never required, but it is always appreciated! If you feel your cleaner did an exceptional job, you’re welcome to tip at your discretion.

Tips can be given directly to your cleaner or added to your payment, whatever is easiest for you.

© 2026 Cleaning The Mitten
Accessibility |
Terms & Conditions |
Privacy Policy |
Sitemap
Designed with
by :
Get Cleaning Clicks